FAQ

Frequently Asked Questions

Answers about marine spare parts, worldwide delivery, quotation details and urgent enquiry support.

What products does Tidewell supply?

We supply marine engine spare parts including pistons, valves, cylinder liners, cylinder heads, piston rings, overhaul kits and other engine repair parts.

Do you ship worldwide?

Yes. We support worldwide customer enquiries and can coordinate delivery depending on product type, quantity and destination.

What information do I need to provide for a quotation?

Please provide the part name, engine model, part number, quantity and any available photos or drawings. The more details you provide, the faster we can check availability and quote accurately.

Do you support urgent vessel repair requirements?

Yes. We provide 24-hour enquiry support and help customers check available stock and delivery options for urgent requirements.

Can you help identify a part if I do not have the part number?

Yes. You can send engine nameplate photos, product photos, drawings, dimensions or technical descriptions. Our team will help review the requirement.

Do you provide genuine or OEM parts?

Availability depends on the requested item, brand, stock and sourcing channel. Please contact us with your requirement and we will provide suitable options where available.

Where is Tidewell located?

Tidewell Marine Parts Ltd. is located at No.128 Gaodong 2nd Road, Pudong Area, Shanghai, China.

What are your business hours?

We provide 24-hour enquiry support.

Still Have a Marine Parts Question?

Send the part name, engine model, part number and delivery location. Tidewell will review the details and respond with available options.

Contact Tidewell